Banking services in Guernsey: opinion statementsAs an international finance centre Guernsey has business interests and connections across the world. We wanted to understand whether only having branches of global banking brands had an impact on island life and Guernsey’s competitive advantage.
Banking services in Guernsey could be improved:
Banking services in Guernsey make it less competitive:
Banking services in Guernsey make it a less attractive market to do business in:
What does this mean?An eye opening set of statistics which showed an overwhelming majority of respondents felt banking services could be improved and that it was impacting on the island’s competitiveness and on its appeal as a place to business in.
The concern is that if banking is making life harder, coupled with future challenges, then there are difficult times ahead.
“The concern is that if banking is making life harder, coupled with future challenges, then there are difficult times ahead.”
Survey Results GUERNSEY CUSTOMERS
402 surveys completed in total
Banking services in Guernsey: opinion statements
High numbers experienced difficulties plus low levels of satisfaction
Personal Banking: The Problems
Personal Banking: Satisfaction levels
Business Banking: The Problems
Business Banking: Satisfaction levels
Fiduciary Banking: The Problems
Fiduciary Banking: Satisfaction levels
What are the problems and why?
What are the solutions?
The next steps